(NKHUKHU BOX MISUNDERSTANDING WITH ALICE STEYN)
October 2016 is a month too soon to forget for Alice Steyn who had an interest of securing a
franchise from Nkhukhu Box. As we mark a one year anniversary since the transition between the
two entities so much still remains unsolved. It all began in October 2016 when Mrs Bianca Steyn
approached Nkhukhu Box with the intentions to purchase a franchise from them on behalf or for
Alice Steyn. Using the affidavit submitted to the Pretoria High Court we are going to break down this case for you, the affidavit were emailed to us by the alleged victim Alice Steyn.
Apparently in October 2016 when Mrs Bianca Steyn approached Nkhukhu Box (franchise owner) and its representative she was keen to see the process through at any cost. The representatives of the
franchise informed her of the process to this transition and a verbal agreement was then reached. Our sources reveal that the process to be a franchisee would include fees be deposited to Nkhukhu Box so as to can arrange with the manufacturer of the containers to begin with the order or design.
Mrs Steyn had to fill in a form of intent and submit it with the administration of Nkhukhu Box so as to can process the application. The representatives of the franchise further went on to inform Mrs
Steyn that they had pending orders as they had already placed an order for 3 containers with the
manufacturer during the month of June. The container along with preparation of the site where it
would be erected was to cost the interested party a sum of R 741,200.00 each.
The company which had been paid to prepare the container as per specification of Nkhukhu Box for
Mrs Steyn and other clients which had pending containers awaiting delivery was Global Container
Projects (PTY) LTD. Global Container Projects (PTY) LTD didn’t honour the order from Nkhukhu Box regardless of numerous follow ups made by its representatives. It is alleged that soon after that the
manufacturer went on to illegally abandon its business even absconding it completely.
Nkhukhu Box after allegedly trying to reclaim monies paid to the manufacturer which went on
unresolved then had to make arrangements with a new manufacturer African Container Covertors in February 2017. The new manufacturer was to produce containers for the interested franchisees and Nkhukhu Box was to cover all cost incurred for that process.
During that time communication
between Alice Steyn and Nkhukhu Box had breakdowns, however the deal was to continue as
agreed. It was not until April 2017 when the final steps of the franchising were to be concluded between Alice Steyn and Nkhukhu Box.
However Alice Steyn allegedly informed Nkhukhu Box that she would like to amend parts of the agreement including royalties and marketing fees which were to be paid to Nkhukhu Box as a result of delays which had led to profit loss before signing a contract to be a
Upon lack of agreement on these terms by Alice Steyn and delayed response from Nkhukhu Box she
then felt the need to withdraw her application to be a franchisee requesting full repayment for the
money she had paid to Nkhukhu Box. She alleged that the franchise Managing Director Itumeleng
Mpatlanyana whom is quoted on various emails between the two entities had agreed on April to
refund her of all her monies she had spent on trying to be a franchisee.
However as a result of her outburst Nkhukhu Box claimed on their affidavit that due to her remarks
on social media specifically Facebook, Alice had defamed their franchise and has constituted loss of potential business as some clients had to retract after seeing her post leading to a profit loss of R 2.1
I was touched when I first read Alice Story on Facebook and what has happened to her is really unfortunate, and should serve as a lesson to all of us striving entrepreneurs to never commit any lump sum without a clear written contract. Who is wrong and right we’ll leave that for you to decide.
We hope this has been an eye opening experience for Alice Steyn and Nkhukhu Box. #ladi_jaja?
By: Dave Balo